Technology Procurement
The Dean’s Office orders computers and printers; others should not, nor expect reimbursement.
Use this FORM to make a computer replacement or addition request - read on if you need more info!
Computers for New Hires
Upon hiring, use the form to send us the new hire's name, start date, computer need, and if the position is Regular/Temp and Full- or Part-time. A funding account is needed in some cases.
Computer Procurement
All full-time, regular employees (and some temp FT/PT positions) receive a Category 1 "primary office" computer. Cat 1 standard models are replaced on a 4-year cycle.
Other standard model computers are replaced on a 5-year cycle:
- Category 2: department student workers; GA’s/TA’s on an approved, at-need basis
- Category 3: department computer classrooms on an approved, at-need basis
- Category 4: computers for research needs on an approved, at-need basis; funded with user or departmental discretionary funds
The current standard models are described at ITS Standard Hardware. All include:
- a mid-range processor; 16GB memory; a 512GB SS Drive (plus unlimited cloud storage)
- a 24" FHD (1920x1080) monitor; dual monitors may be requested
- the Apple Mac Mini and 13" MacBook Air are options by request
Added computers (nothing to return) require justification, Dean's Office review, and a funding account.
Special Order needs require justification and approval from the Dean's Office and ITS. Requestors fund 100% for additions and 50%-100% for replacements. Use the above form to describe and justify your need.
- The first upgrade level is a standard model with added memory or drive storage
- If more is required, provide specifications and the funding account with a strong justification. We can quote select Dell Precision models; ask for which. Baylor does not allow "cheaper" models. The Dean's Office and ITS review every Special Order request. Approved orders may take several weeks or months to arrive.
To request a Replacement or Additional computer, use this same form as above.
WHAT TO EXPECT: We will process your request, confirm details, obtain approvals, and place the order.
PRINTERS
- Departments and individuals should not place printer orders
- Enterprise printers and Ricoh copiers are expected to serve multiple computer users; typically, we do not install printers in offices
- Departments needing a printer may contact us with the need, location, and expected number of users to serve; please provide the location of the closest existing printer
- If you have a failing copier or printer, contact the HelpDesk with the ITID# and location
- If you have a mission-critical printer, with no nearby alternative, let us know as it approaches 8 years of service (asset tag starts with 16, or lower)
iPad
A wi-fi only iPad model is allowed for single-user needs with Chair approval. Multiple user needs require ITS review and the functionality will be limited to the specific need.
Justify the need and expenditure to your Department Chair. We suggest the $400 10th Generation iPad which meets most needs. Once approved, the office staff may order the unit by emailing tech_sales@baylor.edu to request a quote and then submit a Goods: Non-Catalog requisition. Cellular-capable models may not be ordered without Dean's Office approval; those purchases must go through the ITS Phone sales office.
OTHER NETWORKED DEVICES
Any device using the wired or wireless networks must be reviewed by ITS Security and approved prior to purchase. Devices built for home wi-fi networks typically will not work on a secure, enterprise network. Request a review by accessing the blue ITS Service Catalog at helpdesk.baylor.edu then click the “Non-Standard Technology Purchase” tile.
SOFTWARE
University software is listed on the HelpDesk+ software page. To inquire about software not listed, please contact the HelpDesk with the title and need.
Arts & Sciences Technology
If not clear, email astc @ baylor.edu to help improve this page; updated 04-24-24